Privacy Policy
This Privacy Policy explains how Hawaii Solar Pump ("we", "us", or "our") collects, uses, and protects information when you visit hawaiisolarpump.com (the "Site").
Information We Collect
When you submit a form, request a quote, or contact us, we may collect information such as your name, email address, phone number, and the contents of your message.
Like many websites, we may automatically receive certain information such as IP address, device type, browser type, pages viewed, and approximate location derived from IP.
How We Use Information
- To respond to inquiries and provide customer support.
- To operate, maintain, and improve the Site and our services.
- To monitor and help protect against fraud, abuse, and security incidents.
- To understand Site usage and performance (for example, through analytics).
Cookies & Similar Technologies
We may use cookies and similar technologies to remember preferences, support site functionality, and measure traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.
Analytics
We may use analytics tools to better understand how visitors use the Site (for example, which pages are visited and how long users stay). These tools may set cookies or collect information such as IP address and device/browser information.
Contact Forms & Communications
If you contact us through the Site, we use the information you provide to reply to your request. We may keep records of communications to help resolve issues and improve our support.
AI Chat Widget Disclosure (Communicator AI)
The Site may offer an AI-powered chat experience provided through a Communicator AI-style widget to help answer questions and route requests. When you use the chat feature, the text you enter (and any contact details you choose to provide) may be processed to generate responses and may be stored for quality, training, or support purposes.
- Please do not share sensitive personal information (such as passwords, financial account numbers, or health information) in chat.
- Chat responses are automated and may not be perfect; you can always request a human follow-up by emailing us.
Sharing of Information
We do not sell your personal information. We may share information with service providers that help us operate the Site and provide services (for example, hosting, analytics, and communications), subject to appropriate confidentiality and security obligations.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain information for as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Choices
- You may opt out of certain cookies via your browser settings.
- You can request access, correction, or deletion of information you have provided by contacting us at info@hawaiisolarpump.com.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact Us
For questions about this Privacy Policy, contact: info@hawaiisolarpump.com
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